Alternatively, ensure the funds are in your linked repayment account. It’s faster and easier to repay due or upcoming repayments within the CommBank app, by accessing StepPay from your Accounts list. StepPay, our Buy Now Pay Later product and an Interest-free Low Fee credit card are the two low-cost credit contracts that CommBank offers.

We will not ask you to redeem points via a link in an email or SMS message. These messages might seem legitimate, and may even show up in the same thread as real messages from us, however, they are not from CommBank. These messages are not legitimate CommBank communications.

• Scammers may claim they are calling to confirm ‘unauthorised’ transactions before transferring to a fake “CommBank Security Department.” Throughout the call they will prompt you to download remote access software.
• These fraudulent communications inform recipients that their account access is compromised or will be locked if they fail to verify details.
• Always be suspicious of any message that asks you for sensitive information via email or text.
• If you receive such a message, do not click the link or share your personal information.

The official SA Seniors card is always free, and applicants are never required to provide financial details such as your bank or PayPal information. If the message is asking for payment or personal details, verify the request on an authenticated platform, like the company’s genuine website you australian online casinos search yourself or an authenticated application Always question any SMS or email that has a link as scammers use clever tactics to trick you into clicking on links and providing personal details, so take your time to review the message. CommBank will never ask you to enter personal or banking details via a link in an email. These messages can include links to fake websites that mimic legitimate sites and ask you to enter information such as your NetBank ID, password, card details, and NetCodes. We will never ask you to click through a link on an email and enter personal or banking details.

February 2023 – Investment scam alert: Fictitious website impersonating CBA’s subsidiary

The SMS alerts the customer that there has been a new payee created or payment processed in NetBank, prompting users to click on the link in the SMS to cancel the payee or payment. The SMS alerts the customer that a new payee was created, prompting users to click on a malicious link in the SMS to cancel the payee. This phishing message also attempts to create a false sense of urgency, by suggesting that the link provided is only valid for one day. It informs the recipient that a payment has been made to a new biller, which can be cancelled by following a malicious link. A number of customers have reported receiving a fraudulent SMS that claims their NetBank access has been restricted.

Cruise travel insurance

If you have received a message or email that does not seem genuine or includes an urgent call to action, remember to Stop, Check and Reject. The text of the scam specifically encourages the recipient to click on the link by claiming that the recipient has been the victim of a data breach. We will never ask you to log on or provide sensitive information via a link in an email or SMS.

Authorisations may be declined at some merchants (such as gambling merchants or merchants who choose not to accept Mastercard Prepaid cards). By accepting or using Mastercard Digital Gift Card, you agree to these Terms & Conditions. Gift cards are treated like cash and cannot be replaced if lost or stolen. No additional cost to call, but standard phone service provider charges may apply. Total cost will be amount loaded in addition to the one-off card purchase price.

Yes, you can decrease your spend limit in the CommBank app or NetBank. StepPay is a CommBank buy now pay later product. Aside from helping you manage your everyday expenses, StepPay can be a great tool to help pay for your travel costs, whether it’s a weekend getaway or overseas trip. How buy now, pay later can help you break up your everyday costs into more manageable instalments. Full Terms and Conditions will be included at point of application. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances.

With over 70 local team members and 20,000+ customers, we follow clear frameworks to manage risk, compliance, and finance, and we strictly adhere to all relevant laws and regulations. All while honouring our Credit Union ethos to care for our people, customers and community. We’re committed to being transparent, accountable, and acting with integrity across every part of our organisation. For over 60 years, we’ve helped everyday Australians with competitive financial products, award-winning service, financial education and smart digital solutions. Your money, your way – fast, simple, and secure.

The scammers will often say that they have broken their phone and are using a “new” number. A recent trend has spiked where scammers are posing as a relative, usually daughter, son or cousin, of the victim. You can validate the authenticity of any investment product offered by CommonBank by contacting us directly through our official phone numbers, a full list of which is provided on our contact us page. This lures unsuspecting victims into clicking on the ad for more information which then populates another hyperlink that takes the reader to an overseas CFD provider.

The messages direct recipients to click a link regarding a recent transaction, and upon entering your username and password, will also request a Netcode, for identification. We are aware of postal delivery service scams targeting customers through text messages. The scammers then use these details to register digital wallets or register new devices to the scam recipient’s account. These messages may appear in threads alongside legitimate CommBank communications. We are aware there are messages in circulation impersonating CommBank that attempt to mislead customers into calling a phone number to dispute a transaction. Scammers are attempting to lure customers to transfer large sums of money into fraudulent accounts.

A mix of screenshots is used displaying fake notifications, accounts and balances. Both fictitious and compromised social media accounts are posting that a “Crypto Broker” (with an introduction similar to the image) helped them make significant sums. Remember to Stop, Check, and Reject if you come across an investment opportunity that appears too good to be true.If you’re ever unsure, please contact us. We’re aware of a new type of investment bond scam purporting to be supported by the Commonwealth Bank (CommBank). If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. Instead, if you need to check the status of a delivery you have requested, use alternative methods such as the secure app provided by your postal delivery service or refer to their website for more information.

Apply online for a credit limit of up to $2,000, get a response in seconds and if approved, start spending in minutes. A coronavirus-themed phishing email is currently targeting CommBank customers. This email informs recipients that there have been multiple login attempts on their account with the wrong password entered.